Terms of service

These terms govern your use of Indian TV Dubai streaming services and this website in the United Arab Emirates. By subscribing, you agree to the conditions below in addition to any plan-specific details shown at checkout on /pricing — including AED 59 / 299 / 599 software plans and the AED 949 Indian TV Box bundle.

Personal use and device limits

Subscriptions are for personal household viewing within the limits of your chosen plan on /pricing. Sharing login credentials far beyond a normal household — for example running many TVs on a single short monthly plan without approval — may result in suspension without refund where permitted by law. Ask support about screen limits before assuming one login covers a villa hall, bedroom, and three phones simultaneously.

Content availability and catalogue changes

Live channels and on-demand catalogues depend on content rights that can change. We do not guarantee a fixed channel count. Material catalogue shifts will be communicated when possible; minor lineup adjustments may occur without notice. Genre descriptions on /channels set expectations honestly — test must-have feeds on signup day.

Customer responsibilities in the UAE

• Maintain a suitable internet connection — streaming quality depends on your du or Etisalat service and home Wi‑Fi
• Keep login credentials secure and notify us if you suspect unauthorised use
• Comply with UAE telecommunications and content regulations applicable to your household
• Follow device guides on /devices and /setup-guide — unsupported sideloading from random APKs is your risk

Acceptable use

Misuse includes attempting to circumvent technical limits, reselling access, scraping streams, or abusive behaviour toward staff. Violations can lead to immediate termination. We may cooperate with lawful requests from authorities where required. Do not use the service to broadcast in commercial venues on a home plan without written approval.

Billing, renewal, and cancellation

Monthly plans renew unless cancelled before the billing date. Annual plans follow terms shown at checkout. Price changes apply to new purchases and renewals after notice on the website. Refunds are governed by /refund-policy — contact support before chargebacks. Hardware bundled with the AED 949 offer follows the same subscription terms for the included year of service.

Service interruptions

We aim for reliable access but occasional maintenance or upstream outages may interrupt playback. We are not liable for failures caused solely by your local network, incompatible hardware, or force majeure events beyond reasonable control. /troubleshooting documents network-first steps for UAE homes before assuming service-wide outages.

Limitation of liability

To the extent permitted under UAE law, our liability is limited to fees paid for the current billing period in dispute. We are not responsible for indirect losses such as missed broadcasts when your home internet fails. Legal questions about content consumption in the UAE are your responsibility — we do not provide legal advice on /faq or here.

Contact and disputes

Billing or access disputes should start at /contact from registered details. Most issues resolve faster than bank chargeback cycles. Copyright concerns from rights holders follow /dmca. Privacy practices are in /privacy-policy.

Account registration and accuracy

You agree to provide accurate contact information at signup so we can deliver credentials and support. False identity or payment fraud may result in immediate termination without refund where permitted by law. One household account should not be resold as a bulk access service without written approval.

Hardware bundled with subscription

The AED 949 Indian TV Box offer on /indian-tv-box combines Linux hardware with twelve months of service under the same subscription terms. Defective hardware should be reported promptly via /contact with photos. Software activation on the box follows the same acceptable use and device limit rules as Fire Stick or Smart TV apps on /devices.

Third-party platforms and sideloading

• Official app installs from Smart Hub, LG Content Store, Play Store, or welcome-email URLs are supported paths
• Random APK or DMG downloads from chat groups are your risk — not covered under standard support
• Downloader sideload on Fire Stick is documented on /devices/fire-tv when store listing lags
• VPN use that routes streaming outside UAE may break login — customer responsibility to test

Modifications to terms

We may update these terms when service features or legal requirements change. Material changes will be posted on this page. Continued use after updates constitutes acceptance unless you cancel per billing terms on /pricing. Price changes apply to new purchases and renewals after notice on the website.

Governing law

These terms are intended for customers using the service in the United Arab Emirates. Disputes should first be raised through /contact. We aim to resolve billing and access issues within reasonable timeframes before external escalation. Privacy handling is described in /privacy-policy; refunds in /refund-policy.

Intellectual property on this website

Setup guides on /devices, /setup-guide, and related pages are our content for customer use — not for republishing as a competitor service. Rights holders with concerns follow /dmca. Customers may share links to our guides with household members installing on their own devices.

Age and household responsibility

The account holder is responsible for use by household members and guests on registered devices. Parents manage which screens children access. Comply with UAE regulations applicable to your household's content consumption — we provide access mechanics on /devices, not legal advice on /faq.

Force majeure and upstream outages

Occasional maintenance or upstream outages may interrupt playback beyond our reasonable control. We are not liable for failures caused solely by your local network, incompatible hardware, or events outside reasonable control. /troubleshooting documents steps for UAE homes before assuming service-wide outages. Extended outages may receive account credit at our discretion when documented.